この商品を友人に教える:
Customer Experience Management: Enhancing Experience and Value through Service Management Jay Kandampully New edition
価格
¥ 24.884
税抜
遠隔倉庫からの取り寄せ
発送予定日 年9月18日 - 年10月6日
Jay Kandampully の新しいリリースのお知らせを受け取る
iMusicのウィッシュリストに追加
Customer Experience Management: Enhancing Experience and Value through Service Management
Jay Kandampully
Although a nascent field of research, customer experience management has become an important research and management topic in today's interconnected world. This book highlights how service management can be most effectively used to create positive customer experiences in all industry sectors.
420 pages
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2014年7月17日 |
| ISBN13 | 9781465241078 |
| 出版社 | Kendall/Hunt Publishing Co ,U.S. |
| ページ数 | 420 |
| 寸法 | 192 × 236 × 25 mm · 689 g |
| 言語 | 英語 |
![Cover for Jay Kandampully · Service Management Principles for Hospitality & Tourism in the Age of Digital Technology (Paperback Book) [4th edition] (2024)](https://imusic.b-cdn.net/images/item/original/705/9781915097705.jpg?jay-kandampully-2024-service-management-principles-for-hospitality-tourism-in-the-age-of-digital-technology-paperback-book&class=scaled&v=1718822355)
![Cover for Jay Kandampully · Service Management Principles for Hospitality and Tourism (Paperback Book) [Second edition] (2015)](https://imusic.b-cdn.net/images/item/original/607/9781465269607.jpg?jay-kandampully-2015-service-management-principles-for-hospitality-and-tourism-paperback-book&class=scaled&v=1608831757)
![Cover for Jay Kandampully · Service Management: The New Paradigm in Retailing (Paperback Book) [2012 edition] (2014)](https://imusic.b-cdn.net/images/item/original/773/9781489995773.jpg?jay-kandampully-2014-service-management-the-new-paradigm-in-retailing-paperback-book&class=scaled&v=1498480898)
![Cover for Jay Kandampully · Service Management in Health and Wellness Services (Paperback Book) [New edition] (2013)](https://imusic.b-cdn.net/images/item/original/231/9781465208231.jpg?jay-kandampully-2013-service-management-in-health-and-wellness-services-paperback-book&class=scaled&v=1648580014)
![Cover for Robert Higgs · Voices From the Hills: Selected Readings of Southern Appalachia (Paperback Book) [2 Revised edition] (2019)](https://imusic-static.b-cdn.net/images/missing-tall.png)
![Cover for Sarah Sandvig · Music Theory for Singers Level Ten (Paperback Book) [Second edition] (2017)](https://imusic.b-cdn.net/images/item/original/455/9781524914455.jpg?sarah-sandvig-2017-music-theory-for-singers-level-ten-paperback-book&class=scaled&v=1686160797)
![Cover for Sarah Sandvig · Music Theory for Singers Level Nine (Paperback Book) [Second edition] (2017)](https://imusic.b-cdn.net/images/item/original/448/9781524914448.jpg?sarah-sandvig-2017-music-theory-for-singers-level-nine-paperback-book&class=scaled&v=1686160798)
![Cover for Sarah Sandvig · Music Theory for Singers Level Eight (Paperback Book) [Second edition] (2017)](https://imusic.b-cdn.net/images/item/original/431/9781524914431.jpg?sarah-sandvig-2017-music-theory-for-singers-level-eight-paperback-book&class=scaled&v=1686160797)
![Cover for Sarah Sandvig · Music Theory for Singers Level Seven (Paperback Book) [Second edition] (2017)](https://imusic.b-cdn.net/images/item/original/424/9781524914424.jpg?sarah-sandvig-2017-music-theory-for-singers-level-seven-paperback-book&class=scaled&v=1686160797)
![Cover for Sarah Sandvig · Music Theory for Singers Level Three (Paperback Book) [Second edition] (2017)](https://imusic.b-cdn.net/images/item/original/387/9781524914387.jpg?sarah-sandvig-2017-music-theory-for-singers-level-three-paperback-book&class=scaled&v=1668899951)
![Cover for Sarah Sandvig · Music Theory for Singers Level Five (Paperback Book) [Second edition] (2017)](https://imusic.b-cdn.net/images/item/original/400/9781524914400.jpg?sarah-sandvig-2017-music-theory-for-singers-level-five-paperback-book&class=scaled&v=1686160797)
![Cover for Sarah Sandvig · Music Theory for Singers Level Six (Paperback Book) [Second edition] (2017)](https://imusic.b-cdn.net/images/item/original/417/9781524914417.jpg?sarah-sandvig-2017-music-theory-for-singers-level-six-paperback-book&class=scaled&v=1686160797)
![Cover for Sarah Sandvig · Music Theory for Singers Level Four (Paperback Book) [Second edition] (2017)](https://imusic.b-cdn.net/images/item/original/394/9781524914394.jpg?sarah-sandvig-2017-music-theory-for-singers-level-four-paperback-book&class=scaled&v=1695226932)
![Cover for Council For Adult Experiential Learning · Assessing Learning: Quality Standards and Institutional Commitments (Paperback Book) [Third edition] (2017)](https://imusic.b-cdn.net/images/item/original/531/9781524917531.jpg?council-for-adult-experiential-learning-2017-assessing-learning-quality-standards-and-institutional-commitments-paperback-book&class=scaled&v=1690670475)
![Cover for Sarah Sandvig · Music Theory for Singers Level One (Paperback Book) [Second edition] (2017)](https://imusic.b-cdn.net/images/item/original/363/9781524914363.jpg?sarah-sandvig-2017-music-theory-for-singers-level-one-paperback-book&class=scaled&v=1613040742)
![Cover for Sarah Sandvig · Music Theory for Singers Level Two (Paperback Book) [Second edition] (2017)](https://imusic.b-cdn.net/images/item/original/370/9781524914370.jpg?sarah-sandvig-2017-music-theory-for-singers-level-two-paperback-book&class=scaled&v=1695226932)
![Cover for Cynthia Gayton · Legal Aspects of Engineering, Design, and Innovation (Paperback Book) [10th edition] (2017)](https://imusic.b-cdn.net/images/item/original/316/9781465295316.jpg?cynthia-gayton-2017-legal-aspects-of-engineering-design-and-innovation-paperback-book&class=scaled&v=1604012493)
