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Service Management: The New Paradigm in Retailing Jay Kandampully 2012 edition
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発送予定日 年10月23日 - 年11月4日
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Service Management: The New Paradigm in Retailing
Jay Kandampully
This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector.
316 pages, biography
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2014年3月3日 |
| ISBN13 | 9781489995773 |
| 出版社 | Springer-Verlag New York Inc. |
| ページ数 | 316 |
| 寸法 | 155 × 235 × 18 mm · 485 g |
| 言語 | 英語 |
| 編集者 | Kandampully, Jay |
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