出版社 World Scientific Publishing Co Inc (USA)

Cover for Wirtz, Jochen (NUS, Singapore) · Winning in Service Markets: Success Through People, Technology and Strategy (Hardcover Book) (2016)

Winning in Service Markets: Succ... (2016)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Winning in Service Markets: Success Through People, Technology and Strategy (Paperback Book) (2016)

Winning in Service Markets: Succ... (2016)

Wirtz, Jochen (NUS, Singapore)

Cover for Rosefielde, Steven (University of North Carolina at Chapel Hill, USA) · Trump's Populist America (Hardcover Book) (2017)

Trump's Populist America (2017)

Rosefielde, Steven (University o...

Cover for Rosefielde, Steven (University of North Carolina at Chapel Hill, USA) · Trump's Populist America (Paperback Book) (2017)

Trump's Populist America (2017)

Rosefielde, Steven (University o...

Cover for Wirtz, Jochen (NUS, Singapore) · Understanding Service Consumers - Winning in Service Markets Series (Paperback Book) (2017)

Understanding Service Consumers ... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Positioning Services in Competitive Markets - Winning in Service Markets Series (Paperback Book) (2017)

Positioning Services in Competit... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Developing Service Products and Brands - Winning in Service Markets Series (Paperback Book) (2017)

Developing Service Products and ... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Pricing Services and Revenue Management - Winning in Service Markets Series (Paperback Book) (2017)

Pricing Services and Revenue Man... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Service Marketing Communications - Winning in Service Markets Series (Paperback Book) (2017)

Service Marketing Communications... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Designing Customer Service Processes - Winning in Service Markets Series (Paperback Book) (2017)

Designing Customer Service Proce... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Balancing Capacity and Demand in Service Operations - Winning in Service Markets Series (Paperback Book) (2017)

Balancing Capacity and Demand in... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Crafting the Service Environment - Winning in Service Markets Series (Paperback Book) (2017)

Crafting the Service Environment... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Managing People for Service Advantage - Winning in Service Markets Series (Paperback Book) (2017)

Managing People for Service Adva... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Managing Customer Relationships and Building Loyalty - Winning in Service Markets Series (Paperback Book) (2017)

Managing Customer Relationships ... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Designing Complaint Handling and Service Recovery Strategies - Winning in Service Markets Series (Paperback Book) (2017)

Designing Complaint Handling and... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Service Quality and Productivity Management - Winning in Service Markets Series (Paperback Book) (2017)

Service Quality and Productivity... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Wirtz, Jochen (NUS, Singapore) · Building a World Class Service Organization (Assessment Tool) - Winning in Service Markets Series (Paperback Book) (2017)

Building a World Class Service O... (2017)

Wirtz, Jochen (NUS, Singapore)

Cover for Putnam, Bluford H (CME Group, USA) · Economics Gone Astray (Hardcover Book) (2019)

Economics Gone Astray (2019)

Putnam, Bluford H (CME Group, USA)

Cover for Putnam, Bluford H (CME Group, USA) · Economics Gone Astray (Paperback Book) (2019)

Economics Gone Astray (2019)

Putnam, Bluford H (CME Group, USA)

Cover for Biwa, Tetsushi (Tohoku University, Japan) · Introduction to Thermoacoustic Devices (Hardcover Book) (2021)

Introduction to Thermoacoustic D... (2021)

Biwa, Tetsushi (Tohoku Universit...

Cover for Wirtz, Jochen (National University of Singapore, Singapore) · Services Marketing: People, Technology, Strategy (Paperback Book) [Ninth edition] (2021)

Services Marketing: People, Tech... (2021)

Wirtz, Jochen (National Universi...