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Cover for George Fields · Leveraging Japan: Marketing to the New Asia (Hardcover Book) (1999)

Leveraging Japan: Marketing to t... (1999)

Cover for Massarik, Fred (Graduate School of Management at the University of California, Los Angeles) · Organization Development and Consulting: Perspectives and Foundations (Paperback Book) (2002)

Organization Development and Con... (2002)

Massarik, Fred (Graduate School ...

Cover for Griffin, Jill (Marketing Resources Center, Inc., Austin, Texas) · Customer Winback: How to Recapture Lost Customers--And Keep Them Loyal (Paperback Book) (2001)

Customer Winback: How to Recaptu... (2001)

Griffin, Jill (Marketing Resourc...

Cover for Douglas H. Yarn · Dictionary of Conflict Resolution (Hardcover Book) (1999)

Dictionary of Conflict Resolution (1999)

Douglas H. Yarn

Cover for A. W. Bates · Managing Technological Change: Strategies for College and University Leaders (Hardcover Book) (1999)

Managing Technological Change: S... (1999)

Cover for Ann F. Lucas · Leading Academic Change: Essential Roles for Department Chairs (Hardcover Book) (2000)

Leading Academic Change: Essenti... (2000)

Cover for Brad Humphrey · The 21st Century Supervisor: Nine Essential Skills for Frontline Leaders (Paperback Book) (1999)

The 21st Century Supervisor: Nin... (1999)

Cover for Allen, Lew (League of Professional Schools, The University of Georgia, Athens, GA) · A Guide to Renewing Your School: Lessons from the League of Professional Schools (Paperback Book) (1999)

A Guide to Renewing Your School:... (1999)

Allen, Lew (League of Profession...

Cover for Smoley, Jr., Eugene R. · Effective School Boards: Strategies for Improving Board Performance (Paperback Book) (1999)

Effective School Boards: Strateg... (1999)

Smoley, Jr., Eugene R.

Cover for Philip B. Crosby · Quality and Me: Lessons from an Evolving Life (Hardcover Book) (1999)

Quality and Me: Lessons from an ... (1999)

Philip B. Crosby

Cover for Cervero, Ronald M. (University of Georgia) · Power in Practice: Adult Education and the Struggle for Knowledge and Power in Society (Hardcover Book) (2000)

Power in Practice: Adult Educati... (2000)

Cervero, Ronald M. (University o...

Cover for MA Luker · Educause Leadership Strategies, Preparing Your Campus for a Networked Future - Jossey-Bass Educause Leadership Series (Paperback Book) [Volume 1 edition] (1999)

Volume 1 edition

Educause Leadership Strategies, ... (1999)

Cover for Danny Langdon · Aligning Performance: Improving People, Systems, and Organizations (Paperback Book) (1999)

Aligning Performance: Improving ... (1999)

Cover for Elaine Biech · The Consultant's Legal Guide: A Business of Consulting Resource (Book) (1999)

The Consultant's Legal Guide: A ... (1999)

Cover for Stuart H. Altman · Regulating Managed Care: Theory, Practice, and Future Options (Hardcover Book) (1999)

Regulating Managed Care: Theory,... (1999)

Stuart H. Altman

Cover for Frances K. Grossman · With the Phoenix Rising: Lessons from Ten Resilient Women Who Overcame the Trauma of Childhood Sexual Abuse (Hardcover Book) (1999)

With the Phoenix Rising: Lessons... (1999)

Frances K. Grossman

Cover for Thomas H. Groome · Christian Religious Education: Sharing Our Story and Vision (Paperback Book) [New edition] (1999)

Christian Religious Education: S... (1999)

Thomas H. Groome

Cover for Jerry B. Harvey · How Come Every Time I Get Stabbed in the Back My Fingerprints Are on the Knife?: And Other Meditations on Management (Hardcover Book) (1999)

How Come Every Time I Get Stabbe... (1999)

Jerry B. Harvey

Cover for William C. Warters · Mediation in the Campus Community: Designing and Managing Effective Programs (Paperback Book) [Annotated edition] (1999)

Annotated edition

Mediation in the Campus Communit... (1999)

William C. Warters

Cover for Sivasailam Thiagarajan · Teamwork and Teamplay: Games and Activities for Building and Training Teams (Paperback Book) (1999)

Teamwork and Teamplay: Games and... (1999)

Sivasailam Thiagarajan

Cover for Lisa Camino · Treating Sexually Abused Boys: A Practical Guide for Therapists & Counselors (Paperback Book) (1999)

Treating Sexually Abused Boys: A... (1999)

Cover for Joan Acocella · Creating Hysteria: Women and Multiple Personality Disorder (Paperback Book) (1999)

Creating Hysteria: Women and Mul... (1999)

Cover for Desmond, Joanne (Desmond Medical Communications) · Communicating with Today's Patient: Essentials to Save Time, Decrease Risk, and Increase Patient Compliance (Paperback Book) (2000)

Communicating with Today's Patie... (2000)

Desmond, Joanne (Desmond Medical...

Cover for Ronald S. Kraybill · Peace Skills: Manual for Community Mediators (Paperback Book) (2001)

Peace Skills: Manual for Communi... (2001)

Ronald S. Kraybill

Cover for Alice Frazer Evans · Peace Skills: Leaders' Guide (Paperback Book) [Annotated edition] (2001)

Annotated edition

Peace Skills: Leaders' Guide (2001)

Alice Frazer Evans

Cover for Frederic M. Hudson · The Adult Years: Mastering the Art of Self-Renewal (Paperback Book) [Revised edition] (1999)

Revised edition

The Adult Years: Mastering the A... (1999)

Frederic M. Hudson

Cover for Mark, Melvin M. (Penn State) · Evaluation: An Integrated Framework for Understanding, Guiding, and Improving Policies and Programs (Hardcover Book) (2000)

Evaluation: An Integrated Framew... (2000)

Mark, Melvin M. (Penn State)

Cover for Hammond, D. Corydon (University of Utah College of Medicine) · Improving Therapeutic Communication: A Guide for Developing Effective Techniques (Paperback Book) [New edition] (2002)

Improving Therapeutic Communicat... (2002)

Hammond, D. Corydon (University ...

Cover for Sweeney, Daniel S. (George Fox University, OR; University of North Texas, TX) · The Handbook of Group Play Therapy: How to Do It, How It Works, Whom It's Best For (Paperback Book) (1999)

The Handbook of Group Play Thera... (1999)

Sweeney, Daniel S. (George Fox U...

Cover for Glenn Parker · Rewarding Teams: Lessons from the Trenches (Paperback Book) (2000)

Rewarding Teams: Lessons from th... (2000)

Cover for EC Lagemann · Issues in Education Research: Problems and Possibilities (Paperback Book) (1999)

Issues in Education Research: Pr... (1999)

Cover for Stephen M. Shortell · Remaking Health Care in America: The Evolution of Organized Delivery Systems (Hardcover Book) (2000)

Remaking Health Care in America:... (2000)

Stephen M. Shortell

Cover for Thomas H. Jeavons · Growing Givers' Hearts: Treating Fundraising as Ministry (Hardcover Book) (2000)

Growing Givers' Hearts: Treating... (2000)

Thomas H. Jeavons

Cover for Steve Sugar · Games That Teach Teams: 21 Activities to Super-Charge Your Group! (Paperback Book) (1999)

Games That Teach Teams: 21 Activ... (1999)

Cover for Leyna Bernstein · Creating Your Employee Handbook: A Do-It-Yourself Kit for Nonprofits (Paperback Book) (1999)

Creating Your Employee Handbook:... (1999)

Leyna Bernstein

Cover for Bolton, Michele (Executive Coach ExecutiveEdge in Silicon Valley, and Professor San Jose State University, California) · The Third Shift: Managing Hard Choices in Our Careers, Homes, and Lives as Women (Paperback Book) (2000)

The Third Shift: Managing Hard C... (2000)

Bolton, Michele (Executive Coach...

Cover for Herrington, Jim (Mission Houston) · Leading Congregational Change Workbook - Jossey-Bass Leadership Network Series (Paperback Book) (2000)

Leading Congregational Change Wo... (2000)

Herrington, Jim (Mission Houston)

Cover for Drath, Wilfred (Center for Creative Leadership, Greensboro, North Carolina) · The Deep Blue Sea: Rethinking the Source of Leadership (Paperback Book) (2001)

The Deep Blue Sea: Rethinking th... (2001)

Drath, Wilfred (Center for Creat...

Cover for Cummings, Nicholas A. (Formerly Kaiser Permanente and Founder California School of Professional Psychology) · The First Session with Substance Abusers: A Step-by-Step Guide (Hardcover Book) (2000)

The First Session with Substance... (2000)

Cummings, Nicholas A. (Formerly ...

Cover for Neil G. Ribner · The First Session with Teenagers: A Step-by-Step Guide (Hardcover Book) (2000)

The First Session with Teenagers... (2000)

Cover for Janine Bempechat · Getting Our Kids Back on Track: Educating Children for the Future (Paperback Book) (2000)

Getting Our Kids Back on Track: ... (2000)

Janine Bempechat

Cover for Michael D. Lang · The Making of a Mediator: Developing Artistry in Practice (Hardcover Book) (2000)

The Making of a Mediator: Develo... (2000)

Michael D. Lang

Cover for Warwick, Mal (Mal Warwick and Associates) · The Five Strategies for Fundraising Success: A Mission-Based Guide to Achieving Your Goals - The Mal Warwick Fundraising Series (Hardcover Book) (1999)

The Five Strategies for Fundrais... (1999)

Warwick, Mal (Mal Warwick and As...

Cover for Ladson-Billings, Gloria (University of Wisconsin, Madison) · Crossing Over to Canaan: The Journey of New Teachers in Diverse Classrooms (Hardcover Book) (2001)

Crossing Over to Canaan: The Jou... (2001)

Ladson-Billings, Gloria (Univers...

Cover for C. Michael Thompson · The Congruent Life: Following the Inward Path to Fulfilling Work and Inspired Leadership (Paperback Book) (2000)

The Congruent Life: Following th... (2000)

C. Michael Thompson

Cover for G Bernbom · Educause Leadership Strategies, Information Alchemy: The Art and Science of Knowledge Management - Educause Leadership Strategies (Paperback Book) [Volume 3 edition] (2000)

Volume 3 edition

Educause Leadership Strategies, ... (2000)

Cover for BL Hawkins · Educause Leadership Strategies, Technology Everywhere: A Campus Agenda for Educating and Managing Workers in the Digital Age - Jossey-Bass Educause Leadership Series (Paperback Book) [Volume 6 edition] (2002)

Volume 6 edition

Educause Leadership Strategies, ... (2002)

Cover for Middaugh, Michael F. (University of Delaware, Newark) · Understanding Faculty Productivity: Standards and Benchmarks for Colleges and Universities (Paperback Book) (2000)

Understanding Faculty Productivi... (2000)

Middaugh, Michael F. (University...

Cover for Valorie Beer · The Web Learning Fieldbook: Using the World Wide Web to Build Workplace Learning Environments (Paperback Book) (2000)

The Web Learning Fieldbook: Usin... (2000)

Cover for Hargreaves, Andy (University of Toronto, Canada) · Learning to Change: Teaching Beyond Subjects and Standards (Hardcover Book) (2001)

Learning to Change: Teaching Bey... (2001)

Hargreaves, Andy (University of ...

Cover for Steven Wheeler · Channel Champions: How Leading Companies Build New Strategies to Serve Customers - J-B BAH Strategy & Business Series (Hardcover Book) (1999)

Channel Champions: How Leading C... (1999)

Cover for Bruce Campbell · Listening to Your Donors (Hardcover Book) (2000)

Listening to Your Donors (2000)

Cover for David G. Bauer · Successful Grants Program Management (Paperback Book) (1999)

Successful Grants Program Manage... (1999)

Cover for Adria Steinberg · Schooling for the Real World: The Essential Guide to Rigorous and Relevant Learning (Paperback Book) (1999)

Schooling for the Real World: Th... (1999)

Adria Steinberg

Cover for Thomas J. Sergiovanni · Building Community in Schools (Paperback Book) [Paper edition] (1999)

Building Community in Schools (1999)

Thomas J. Sergiovanni

Cover for Grant P. Wiggins · Assessing Student Performance: Exploring the Purpose and Limits of Testing (Paperback Book) (1999)

Assessing Student Performance: E... (1999)

Grant P. Wiggins

Cover for Kenneth Cloke · Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness (Hardcover Book) (2000)

Resolving Personal and Organizat... (2000)

Cover for Lawler, Edward E., III · Rewarding Excellence: Pay Strategies for the New Economy (Hardcover Book) (1999)

Rewarding Excellence: Pay Strate... (1999)

Lawler, Edward E., III

Cover for Robert L. Barret · Gay Fathers: Encouraging the Hearts of Gay Dads and Their Families (Paperback Book) [New and Revised edition] (2000)

New and Revised edition

Gay Fathers: Encouraging the Hea... (2000)

Robert L. Barret

Cover for Richard Y. Chang · Meetings That Work!: A Practical Guide to Shorter and More Productive Meetings (Paperback Book) (1999)

Meetings That Work!: A Practical... (1999)

Richard Y. Chang

Cover for Richard Y. Chang · Satisfying Internal Customers First! (Paperback Book) (1999)

Satisfying Internal Customers Fi... (1999)

Richard Y. Chang

Cover for Richard Y. Chang · Improving Through Benchmarking (Paperback Book) (1999)

Improving Through Benchmarking (1999)

Richard Y. Chang

Cover for Richard Y. Chang · Succeeding as a Self-Managed Team: A Practical Guide to Operating as a Self-Managed Work Team (Paperback Book) (1999)

Succeeding as a Self-Managed Tea... (1999)

Richard Y. Chang

Cover for Richard Y. Chang · Mastering Change Management: A Practical Guide to Turning Obstacles into Opportunities (Paperback Book) (1999)

Mastering Change Management: A P... (1999)

Richard Y. Chang

Cover for Gloria E. Bader · Measuring Team Performance: A Practical Guide to Tracking Team Success (Paperback Book) (1999)

Measuring Team Performance: A Pr... (1999)

Gloria E. Bader

Cover for Richard Y. Chang · Building a Dynamic Team (Paperback Book) (1999)

Building a Dynamic Team (1999)

Richard Y. Chang

Cover for Joe B. Wilson · Applying Successful Training Techniques: A Practical Guide To Coaching And Facilitating Skills (Paperback Book) (1999)

Applying Successful Training Tec... (1999)

Cover for Gloria E. Bader · Make Your Training Results Last (Paperback Book) (1999)

Make Your Training Results Last (1999)

Gloria E. Bader

Cover for Pamela A. Wade · Measuring the Impact of Training: A Practical Guide to Calculating Measurable Results (Paperback Book) [2nd, Revised edition] (1999)

2nd, Revised edition

Measuring the Impact of Training... (1999)

Cover for Paul J. Jerome · Recreating Teams During Transitions (Paperback Book) (1999)

Recreating Teams During Transitions (1999)

Cover for Richard Y. Chang · Process Reengineering in Action: A Practical Guide to Achieving Breakthrough Results (Paperback Book) (1999)

Process Reengineering in Action:... (1999)

Richard Y. Chang

Cover for Sally Sparhawk · Identifying Targeted Training Needs (Paperback Book) (1999)

Identifying Targeted Training Needs (1999)

Cover for Richard Y. Chang · Creating High-Impact Training: A Practical Guide (Paperback Book) (1999)

Creating High-Impact Training: A... (1999)

Richard Y. Chang

Cover for Joe B. Wilson · Mapping a Winning Training Approach (Paperback Book) (1999)

Mapping a Winning Training Approach (1999)

Cover for Richard Y. Chang · Measuring Organizational Improvement Impact (Paperback Book) (1999)

Measuring Organizational Improve... (1999)

Richard Y. Chang

Cover for Richard Y. Chang · Capitalizing on Workplace Diversity (Paperback Book) (1999)

Capitalizing on Workplace Diversity (1999)

Richard Y. Chang

Cover for Selma G. Myers · Team Building for Diverse Work Groups (Paperback Book) (1999)

Team Building for Diverse Work G... (1999)

Cover for Paul J. Jerome · Coaching Through Effective Feedback (Paperback Book) (1999)

Coaching Through Effective Feedback (1999)

Cover for Jerome, Paul J. (Richard Chang Associates, Inc.) · Evaluating Employee Performance: A Practical Guide to Assessing Performance (Paperback Book) (1999)

Evaluating Employee Performance:... (1999)

Jerome, Paul J. (Richard Chang A...

Cover for Larry R. Smalley · Interviewing and Selecting High Performers (Paperback Book) (1999)

Interviewing and Selecting High ... (1999)

Larry R. Smalley

Cover for Bill Foster · Coaching for Peak Employee Performance: A Practical Guide to Supporting Employee Development (Paperback Book) (1999)

Coaching for Peak Employee Perfo... (1999)

Cover for Dave Arch · Tricks for Trainers, Volume 1: 57 Tricks and Teasers Guaranteed to Add Magic to Your Presentation (Paperback Book) [Revised edition] (1999)

Revised edition

Tricks for Trainers, Volume 1: 5... (1999)

Cover for Redman, Robb (San Antonio, Texas) · The Great Worship Awakening: Singing a New Song in the Postmodern Church (Paperback Book) (2002)

The Great Worship Awakening: Sin... (2002)

Redman, Robb (San Antonio, Texas)

Cover for K Klein · Ask and You Shall Receive, Leader's Manual: A Fundraising Training Program for Religious Organizations and Projects Set - Kim Klein's Fundraising Series (Paperback Book) (2000)

Ask and You Shall Receive, Leade... (2000)

Cover for K Klein · Ask and You Shall Receive, Participant Manual: A Fundraising Training Program for Religious Organizations and Projects Set (Paperback Book) [Workbook edition] (2000)

Workbook edition

Ask and You Shall Receive, Parti... (2000)

Cover for Widmer, Candace (Elmira College) · The Art of Trusteeship: The Nonprofit Board Members Guide to Effective Governance (Hardcover Book) (2000)

The Art of Trusteeship: The Nonp... (2000)

Widmer, Candace (Elmira College)

Cover for James W. Fowler · Becoming Adult, Becoming Christian: Adult Development and Christian Faith (Paperback Book) (1999)

Becoming Adult, Becoming Christi... (1999)

James W. Fowler

Cover for Goodman, Gary S. (Goodman Communications Corporation in Glendale, California) · Monitoring, Measuring, and Managing Customer Service (Hardcover Book) (2000)

Monitoring, Measuring, and Manag... (2000)

Goodman, Gary S. (Goodman Commun...

Cover for Csikszentmihalyi, Mihaly (University of Chicago, Illinois) · Beyond Boredom and Anxiety: Experiencing Flow in Work and Play (Hardcover Book) [25th Anniversary edition] (2000)

25th Anniversary edition

Beyond Boredom and Anxiety: Expe... (2000)

Csikszentmihalyi, Mihaly (Univer...

Cover for Larson, Jeffry H., PhD (Brigham Young University, Utah) · Should We Stay Together?: A Scientifically Proven Method for Evaluating Your Relationship and Improving its Chances for Long-Term Success (Paperback Book) (2000)

Should We Stay Together?: A Scie... (2000)

Larson, Jeffry H., PhD (Brigham ...

Cover for Redding, John C. (Institute for Stategic Learning) · The Radical Team Handbook: Harnessing the Power of Team Learning for Breakthrough Results (Paperback Book) (2000)

The Radical Team Handbook: Harne... (2000)

Redding, John C. (Institute for ...

Cover for Donald A. Bligh · What's the Use of Lectures?: First U.S. Edition of the Classic Work on Lecturing (Paperback Book) [6 Revised edition] (2000)

6 Revised edition

What's the Use of Lectures?: Fir... (2000)

Donald A. Bligh

Cover for Robert E. Quinn · Change the World: How Ordinary People Can Accomplish Extraordinary Things - Jossey-Bass Leadership Series (Hardcover Book) (2000)

Change the World: How Ordinary P... (2000)

Robert E. Quinn

Cover for Lawler, Edward E., III · From The Ground Up: Six Principles for Building the New Logic Corporation (Paperback Book) (2000)

From The Ground Up: Six Principl... (2000)

Lawler, Edward E., III

Cover for Weisinger, Hendrie, Ph.D. · Emotional Intelligence at Work (Paperback Book) (2000)

Emotional Intelligence at Work (2000)

Weisinger, Hendrie, Ph.D.

Cover for James Ogilvy · China's Futures: Scenarios for the World's Fastest Growing Economy, Ecology, and Society (Hardcover Book) (2000)

China's Futures: Scenarios for t... (2000)

Cover for Van Osnabrugge, Mark (Partner at Marakon Assoicates in Chicago, Illinois) · Angel Investing: Matching Startup Funds with Startup Companies--The Guide for Entrepreneurs and Individual Investors (Paperback Book) (2000)

Angel Investing: Matching Startu... (2000)

Van Osnabrugge, Mark (Partner at...

Cover for F Hesselbein · The Organization of the Future - Frances Hesselbein Leadership Forum (Paperback Book) (2000)

The Organization of the Future -... (2000)

Cover for Beckhard · The Drucker Foundation: The Community of the Future - Frances Hesselbein Leadership Forum (Paperback Book) (2000)

The Drucker Foundation: The Comm... (2000)

Cover for Sumariwalla, Russy D. (Formerly President and CEO United Way) · Unified Financial Reporting System for Not-for-Profit Organizations: A Comprehensive Guide to Unifying GAAP, IRS Form 990 and Other Financial Reports Using a Unified Chart of Accounts (Paperback Book) (2000)

Unified Financial Reporting Syst... (2000)

Sumariwalla, Russy D. (Formerly ...