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Mapping Experiences James Kalbach
Mapping Experiences
James Kalbach
This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions.
250 pages
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2016年5月13日 |
| ISBN13 | 9781491923535 |
| 出版社 | O'Reilly Media, Inc, USA |
| ページ数 | 384 |
| 寸法 | 196 × 223 × 17 mm · 636 g |
| 言語 | 英語 |
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