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Mapping Experiences: A Complete Guide to Activating Customer-Centered Collaboration James Kalbach 3 Revised edition
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発送予定日 年9月3日 - 年9月14日
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Mapping Experiences: A Complete Guide to Activating Customer-Centered Collaboration
James Kalbach
This updated third edition shows how experience mapping evolved from a niche design practice to a core capability. Plus, it adds guidance for using mapping at scale to drive transformation across organizations.
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2026年7月31日 |
| ISBN13 | 9798341672291 |
| 出版社 | O'Reilly Media |
| ページ数 | 450 |
| 寸法 | 203 × 235 × 29 mm · 912 g |
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