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Service Management: The New Paradigm in Retailing Kandampully 2012 edition
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¥ 16.358
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発送予定日 年11月5日 - 年11月17日
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Service Management: The New Paradigm in Retailing
Kandampully
This book examines critical service-management concepts that have direct application in the retail industry. Case examples from around the world show how to gain customer loyalty, achieve market leadership, and ensure profitability in the retail sector.
316 pages, biography
| メディア | 書籍 Hardcover Book (ハードカバー付きの本) |
| リリース済み | 2011年12月9日 |
| ISBN13 | 9781461415534 |
| 出版社 | Springer-Verlag New York Inc. |
| ページ数 | 316 |
| 寸法 | 243 × 163 × 23 mm · 636 g |
| 言語 | 英語 |
| 編集者 | Kandampully, Jay |
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