Jeff Shore

Deal with It! Mastering 21 Tough Sales Challenges Jeff Shore Second edition

Deal With It! Mastering 21 Tough Sales Challenges discusses some of the toughest situations you'll ever face in consumer sales. Deal With It! is a resource book for the sales professional looking to step up their game by turning tough sales challenges into selling and service opportunities. This book covers difficult sales situations such as: Selling to the Deal-Driven Prospect; Helping a customer through buyer's remorse; Remembering prospects names; Handling price objections; Handling multiple customers simultaneously; Closing when a decision-maker is absent; Dealing with people who are abusive and/or argumentative; Bouncing back from a difficult conversation; Dealing with the relentless negotiator and MORE!