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Customer Loyalty and Success J. Lynch
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¥ 19.251
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発送予定日 年10月20日 - 年11月5日
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Customer Loyalty and Success
J. Lynch
This new book focusses upon customer care in relation to Human Resource Management issues and strategic planning. It addresses the objective of customer loyalty and retention in relation to business success and shows how this can integrate a company's strategy with regard to Marketing, Human Resource Management, Quality and Management of Change.
312 pages
| メディア | 書籍 Hardcover Book (ハードカバー付きの本) |
| リリース済み | 1995年6月19日 |
| ISBN13 | 9780333639108 |
| 出版社 | Palgrave Macmillan |
| ページ数 | 292 |
| 寸法 | 140 × 216 × 28 mm · 539 g |
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