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Voice of the Customer Kai Yang Ed edition
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¥ 21.153
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発送予定日 年10月23日 - 年11月4日
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Voice of the Customer
Kai Yang
Demonstrates how Design for Six Sigma's statistical methods can be deployed to identify key customer needs and assess the cost of poor quality, design robust product to meet those needs, optimize product life cycles, and accurately validate their findings.
416 pages, Illustrations
| メディア | 書籍 Hardcover Book (ハードカバー付きの本) |
| リリース済み | 2007年12月16日 |
| ISBN13 | 9780071465441 |
| 出版社 | McGraw-Hill Education - Europe |
| ページ数 | 416 |
| 寸法 | 163 × 231 × 28 mm · 744 g |
| 言語 | 英語 |
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