Veronika Madler

Bar And Restaurant Service Veronika Madler

Bespoke is a term used in the United Kingdom and elsewhere for an individually- or custom-made product or service. Traditionally applied to custom-tailored clothing, the term has been extended to information technology, especially for software consulting services.

This book includes:
- Understand why providing customization and bespoke service is too important to ignore
- Stand out from the 'sea of sameness' by creating memorable, individual experiences
- Develop your people so they deliver the bespoke experiences your customers require
- Focus on your brand throughout your guests' journeys across all your consumer touchpoints