William Wan

Making Kindness Our Business William Wan

This handy volume brings together 20 essays on the practice of kindness in the workplace and its benefits not only to the well-being of the individuals involved, but to the health of the business as a whole.

Chapters include:
Kindness is good for business
Your daily job can make a difference to others
Happiness at work is not a lost cause
Lead with kindness you will get better results
Humanizing the modern workplace
Can excellent customer service exist without kindness?
Building a more diverse and inclusive workforce
Mental health in the new workplace normal

Each essay is supplemented by a list of talking points to stimulate further thinking and discussion.

Filled with wisdom and insight, Making Kindness Our Business promises to make work a more fulfilling shared activity for all.
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