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Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence Sunil Sharma
Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence
Sunil Sharma
Must-have textbook that discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction.
484 pages
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2018年8月14日 |
| ISBN13 | 9789351502814 |
| 出版社 | SAGE Publications India Pvt Ltd |
| ページ数 | 484 |
| 寸法 | 240 × 183 × 32 mm · 857 g |
