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Quality Management R. Panneerselvam
Quality Management
R. Panneerselvam
This comprehensive text examines how to deliver efficient and effective services to customers. Made up of twenty chapters, the book explains the concepts and techniques of quality management supported with case studies. Numerical examples given in each chapter help students to easily understand concepts.
432 pages
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2014年5月30日 |
| ISBN13 | 9788120349438 |
| 出版社 | PHI Learning |
| ページ数 | 432 |
| 寸法 | 177 × 234 × 21 mm · 638 g |
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