この商品を友人に教える:
Customer Relationship Management: Concepts and Cases Alok Kumar Rai 2 Revised edition
Customer Relationship Management: Concepts and Cases
Alok Kumar Rai
Concepts and Cases. This thoroughly revised and enlarged edition brings to light the latest developments taking place in the area of Customer Relationship Management CRM, and focuses on current CRM practices of various service industries
528 pages
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2012年12月30日 |
| ISBN13 | 9788120346956 |
| 出版社 | PHI Learning |
| ページ数 | 528 |
| 寸法 | 176 × 232 × 23 mm · 704 g |
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