Rainer Knaack

Decisive Leadership by Tacit Knowledge- How to React As an Organisation on Change and Fluctuating Knowledge Rainer Knaack

The way of dealing with relevant information in a professional style, called Knowledge Management, becomes topic with growing interest regarding business matters. Out of that, implicit knowledge is seen to be as a crucial aspect to keep the strength in competition, especially within larger organisations. Growing, continuously quicker changing markets and shorter lifecycles of products require to focus on existing knowledge and its handling. Those phenomena lead to leaders' situations of not being aware or capable of tranforming their knowledge into suitable, sustainable and on-time decisionmaking. Existing management systems, e.g. software solutions like CRM-modules or similar databases, exclusively capture explicit knowledge. This part of knowledge is just of limited use as such systems do not capture the leaders' core knowledge like ideas, experience and methods. This book is to focus on situations, challenges and problems bigger companies are faced with and to show solutions and possibilities when trying to handle and bundle this kind of knowledge. Along the outcome of three interviewees who work for a worldwide acting IT-company, the author demonstrates how professional capture of implicit knowledge could look like to achieve sustainable and worthful decisions on both operative and strategic levels. This book is written for decision makers acting within organisations whose success strongly depends on employees' knowledge who easily could leave the company.