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Advances in The Human Side of Service Engineering 1st ed. 2018 edition
Advances in The Human Side of Service Engineering
It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.
240 pages, 100 Tables, color; 50 Illustrations, black and white; XIII, 240 p. 50 illus.
| メディア | 書籍 Book |
| リリース済み | 2017年6月20日 |
| ISBN13 | 9783319604855 |
| 出版社 | Springer International Publishing AG |
| ページ数 | 240 |
| 寸法 | 150 × 220 × 20 mm · 394 g |
| 言語 | ドイツ語 |
| 編集者 | Cellary, Wojciech |
| 編集者 | Freund, Louis E. |
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