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The Virtual Public Servant: Artificial Intelligence and Frontline Work Stephen Jeffares 2021 edition
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発送予定日 年8月11日 - 年8月21日
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The Virtual Public Servant: Artificial Intelligence and Frontline Work
Stephen Jeffares
This book documents how—after decades of designing out costly face to face transactions, investment in call centres, and incentivising citizens to self-service—the tech industry is promising to re-humanise our frontline public services.
274 pages, 7 Illustrations, color; 13 Illustrations, black and white; XV, 274 p. 20 illus., 7 illus.
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2021年12月2日 |
| ISBN13 | 9783030540869 |
| 出版社 | Springer Nature Switzerland AG |
| ページ数 | 274 |
| 寸法 | 210 × 147 × 19 mm · 384 g |
| 言語 | ドイツ語 |
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