William D Mayo

Why is the Soft Side the Hardest Part? William D Mayo

In corporate America, many employees complain that they feel over-managed and under-led. The 'soft side' or people side of business is often relegated to the bottom of the pile in deference to the bottom line. This book is born out of inspiration to provide business managers philosophical insights that render leading people more satisfying for employees and leaders alike. The soft-side of people leadership need not be the most difficult or uncomfortable part of a manager's job. Helping demystify the challenges of leading authentically is what this book offers. It reveals how leading with heart can unleash the power of people and teams to achieve outstanding results AND voluntarily provide their best discretionary effort. Managers desire high employee engagement, yet attempt to control people to achieve it. Deeply rooted in experience versus theory alone, this practical reflection delivers important considerations when leading people versus managing things.