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Service Level Agreements: A Legal and Practical Guide Jimmy Desai
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Service Level Agreements: A Legal and Practical Guide
Jimmy Desai
This pocket guide identifies some of the benefits and the pitfalls that an organisation can encounter when negotiating and drafting SLAs. It provides an overview of SLAs, highlighting typical scenarios that can arise, and provides information on typical solutions that have been adopted by other organisations.
122 pages, black & white illustrations
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2010年10月21日 |
| ISBN13 | 9781849280693 |
| 出版社 | IT Governance Publishing |
| ページ数 | 1 |
| 寸法 | 178 × 113 × 10 mm · 95 g |
| 言語 | 英語 |
| 編集者 | IT Governance Publishing |
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