この商品を友人に教える:
Service Operations Management
Service Operations Management
Discover the essential principles behind managing service operations, delving into strategic service design, quality enhancement, capacity planning, and process improvement. It explores methods to tackle industry-specific challenges while boosting efficiency and customer satisfaction in diverse organizational settings.
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2026年6月17日 |
| ISBN13 | 9781779563125 |
| 出版社 | Arcler Press |
| ページ数 | 292 |
| 寸法 | 150 × 220 × 10 mm · 585 g (重量(概算)) |
| 編集者 | Ostmoe, Julie |