Technical Support Essentials: Advice to Succeed in Technical Support - Andrew Sanchez - Books - Springer-Verlag Berlin and Heidelberg Gm - 9781430225478 - December 30, 2009
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Technical Support Essentials: Advice to Succeed in Technical Support 1st edition

Andrew Sanchez

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Technical Support Essentials: Advice to Succeed in Technical Support 1st edition

Technical Support Essentials is a book about the many facets of technical support. The topics range from good work habits to the way technical support groups establish their own style of work.

260 pages, biography

Media Books     Paperback Book   (Book with soft cover and glued back)
Released December 30, 2009
ISBN13 9781430225478
Publishers Springer-Verlag Berlin and Heidelberg Gm
Pages 269
Dimensions 191 × 234 × 15 mm   ·   512 g
Language English  
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