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Managing Service Operations: Design and Implementation William J Hollins
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発送予定日 年8月10日 - 年8月26日
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Managing Service Operations: Design and Implementation
William J Hollins
Guiding readers through each stage in the design and implementation of service operations, this book combines examples that are easy to relate to with theory. It contains chapters that include: Chapter objectives; Short cases; Student exercises; Chapter summaries; Further reading section; and A glossary of key terms.
312 pages, Illustrations
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2006年9月18日 |
| ISBN13 | 9781412929530 |
| 出版社 | SAGE Publications Inc |
| ページ数 | 312 |
| 寸法 | 170 × 241 × 18 mm · 524 g |
| 言語 | 英語 |
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