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The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level Colin Shaw 1st ed. 2016 Edition
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The Intuitive Customer: 7 Imperatives For Moving Your Customer Experience to the Next Level
Colin Shaw
Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences.
235 pages, 23 black & white illustrations, biography
| メディア | 書籍 Hardcover Book (ハードカバー付きの本) |
| リリース済み | 2016年8月20日 |
| ISBN13 | 9781137534286 |
| 出版社 | Palgrave Macmillan |
| ページ数 | 216 |
| 寸法 | 155 × 220 × 18 mm · 414 g |
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