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Effective Crisis Communication: Moving From Crisis to Opportunity Robert R. Ulmer 5 Revised edition
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Effective Crisis Communication: Moving From Crisis to Opportunity
Robert R. Ulmer
In this fully updated Fifth Edition, three of today's most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, What now? and explains how organizations can and should emerge from crisis. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities for overcoming a crisis.
232 pages
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2023年1月27日 |
| ISBN13 | 9781071852392 |
| 出版社 | SAGE Publications Inc |
| ページ数 | 264 |
| 寸法 | 229 × 152 × 17 mm · 404 g |
| 言語 | 英語 |