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Inbound Call Centers: Design, Implementa Robert A. Gable
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¥ 22.080
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発送予定日 年7月8日 - 年7月24日
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Inbound Call Centers: Design, Implementa
Robert A. Gable
Delivers a conceptual overview of call centres - the products that support them, the designs that make them work and the ongoing management that is required for their successful operation.
192 pages, 1, black & white illustrations
| メディア | 書籍 Hardcover Book (ハードカバー付きの本) |
| リリース済み | 1993年12月1日 |
| ISBN13 | 9780890066409 |
| 出版社 | Artech House Publishers |
| ページ数 | 192 |
| 寸法 | 152 × 229 × 14 mm · 408 g |
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