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Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results Renee Evenson Special edition
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発送予定日 年11月12日 - 年11月30日
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Powerful Phrases for Effective Customer Service: Over 700 Ready-to- Use Phrases and Scripts That Really Get Results
Renee Evenson
Say goodbye to rage-inducing customer interactions. With more than seven hundred phrases and scripts to choose from, this indispensable reference explains how to diffuse even the most difficult situations--and ensure everyone leaves happy.
304 pages
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2012年9月12日 |
| ISBN13 | 9780814420324 |
| 出版社 | HarperCollins Focus |
| ページ数 | 304 |
| 寸法 | 149 × 224 × 19 mm · 340 g |
| 言語 | 英語 |
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