Adaptive Action: Leveraging Uncertainty in Your Organization

Adaptive Action introduces readers to a problem-solving method that is rooted in theories of chaos and complexity. This elegant method leads readers into reflective action with three deceptively simple questions: What? So what? Now what? The first leads to careful observation. The second invites thoughtful consideration of options and implications. The third incites effective action. Together, these questions and tools that support them foster productive and creative engagement with organizational uncertainty.