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Customer-centered Reengineering: Remapping for Total Customer Value Peter D. Schiffrin English Language edition
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Customer-centered Reengineering: Remapping for Total Customer Value
Peter D. Schiffrin
Customer-Centered Reengineering shows organizations how to reinvent themselves from the outside in, by realigning strategy, structure, systems, and people to put the customer at the center of their "universe".
| メディア | 書籍 Hardcover Book (ハードカバー付きの本) |
| リリース済み | 1994年6月1日 |
| ISBN13 | 9780786302987 |
| 出版社 | Irwin Professional Publishing |
| ページ数 | 240 |
| 寸法 | 160 × 240 × 20 mm · 498 g |
| 言語 | 英語 |
| 寄稿者 | Peter D. Schiffrin |
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