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Winning at Service: Lessons from Service Leaders Waldemar Schmidt 第1 版
Winning at Service: Lessons from Service Leaders
Waldemar Schmidt
Aims to reveal the secrets to service success by analyzing four service companies that grew from small beginnings to the leaders in their industries. This book includes interviews with the four CEOs who guided the companies to their success which reveal the three basic principles they all share.
200 pages, illustrations
| メディア | 書籍 Hardcover Book (ハードカバー付きの本) |
| リリース済み | 2003年4月25日 |
| ISBN13 | 9780470848234 |
| 出版社 | John Wiley & Sons Inc |
| ページ数 | 208 |
| 寸法 | 155 × 234 × 19 mm · 428 g |
| 言語 | 英語 |
