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Managing Services: Challenges and Innovation Kathryn Haynes
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Managing Services: Challenges and Innovation
Kathryn Haynes
The book is a collection of perspectives on service and service management written by leading researchers in the field. It considers the range and importance of services, the challenges of managing services and recent contemporary innovations in services and service management.
224 pages, Illustrationsstrations
| メディア | 書籍 Hardcover Book (ハードカバー付きの本) |
| リリース済み | 2013年12月5日 |
| ISBN13 | 9780199696086 |
| 出版社 | Oxford University Press |
| ページ数 | 220 |
| 寸法 | 163 × 240 × 18 mm · 488 g |
| 言語 | 英語 |
| 編集者 | Grugulis, Irena (Professor of Work and Skills, Professor of Work and Skills, Leeds University Business School) |
| 編集者 | Haynes, Kathryn (Northern Society Chair in Accounting, Northern Society Chair in Accounting, Newcastle University Business School) |
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