Daniel Griffith
Conflict Survival Kit: Tools for Resolving Conflict at Work Daniel Griffith 第2 版

Name: Conflict Survival Kit: Tools for Resolving Conflict at Work
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Author: Daniel Griffith

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Conflict Survival Kit: Tools for Resolving Conflict at Work

Daniel Griffith

第2 版

Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers need to know to address conflict in organizations. Each chapter succinctly explains conflict theories, frameworks and models, while focusing on important interpersonal and management skills. This classroom text and on-the-job guide presents strategies that can be used immediately in the workplace and provides hands-on practice throughout. Fully updated in this edition, it includes a new section on cultural communication differences, more on mediation, strategies for staying calm during confrontation and a section on managing bullying in the workplace.

384 pages, figures

メディア	書籍 Paperback Book (ソフトカバーで背表紙を接着した本)
リリース済み	2012年3月20日
ISBN13	9780132741057
出版社	Pearson Education (US)
ページ数	384
寸法	305 × 314 × 30 mm · 812 g
言語	英語