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Key element guide ITIL service operation [pack of 10] Randy A. Steinberg 2nd edition
Key element guide ITIL service operation [pack of 10]
Randy A. Steinberg
The Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. 'ITIL Service Operation' describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
112 pages, col. figs
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2012年7月31日 |
| ISBN13 | 9780113313686 |
| 出版社 | TSO |
| ページ数 | 112 |
| 寸法 | 111 × 166 × 65 mm · 1,08 kg |
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