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ITIL service operation Axelos 2nd ed., 2011 edition
ITIL service operation
Axelos
The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness. By focusing on delivery and control process activities, "ITIL Service Operation" describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
370 pages, Illustrations
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 2011年7月29日 |
| ISBN13 | 9780113313075 |
| 出版社 | TSO |
| ページ数 | 381 |
| 寸法 | 281 × 217 × 21 mm · 1,38 kg |
| 編集者 | The Stationery Office |
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