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Quality is Personal: a Foundation for Total Quality Management Harry Roberts 第1 版
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Quality is Personal: a Foundation for Total Quality Management
Harry Roberts
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists" - by which employees monitor waste reducers and value adding activities in their immediate work environment-can significantly increase individual understanding of the general concepts and implementation of top quality management. 20 line drawings.
| メディア | 書籍 Paperback Book (ソフトカバーで背表紙を接着した本) |
| リリース済み | 1993年6月28日 |
| ISBN13 | 9780029266250 |
| 出版社 | Free Press |
| ページ数 | 176 |
| 寸法 | 152 × 229 × 15 mm · 272 g |
| 言語 | 英語 |
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