Kerry Patterson
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Kerry Patterson 第2 版

Name: Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
Price: 4864 JPY
Availability: OutOfStock
Author: Kerry Patterson

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発送予定日年6月12日 - 年6月23日

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Paperback Book

第2 版

(2013) ¥ 3.154

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition

Kerry Patterson

第2 版

Teaches you how to deal with common infractions such as: an employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. This title also teaches you how to deal with violated expectations in a way that solves the problem at hand without harming the relationship - and, in fact, even strengthens it.

288 pages, illustrations

メディア	書籍 Hardcover Book (ハードカバー付きの本)
リリース済み	2013年6月16日
ISBN13	9780071830607
出版社	McGraw-Hill Education - Europe
ページ数	304
寸法	236 × 163 × 24 mm · 564 g
言語	英語